FREQUENTLY ASKED QUESTIONS

Where does Kayonne Beauty (KB) Ship to? We ship to all 50 states and Canada.

Are products KB tested on animals? No, we thoroughly test our products on friends, family and product testers.

Is KB Products safe to use during pregnancy? We recommend that you contact your physician about the specific product(s) and ingredient listing.

Will products melt in shipping? Yes, when shipped in warmer weather.

What's the shelf life of KB products?6 months to 1 year.

How to store KB products? Store products in cool/dry location. When using your hands or utensil, please make sure that it is clean and dry.

My package was stolen/ damaged/ missing what should I do? All orders are shipped via USPS (priority mail). Once items are shipped it is the responsibility of the postal service to ensure packages are delivered. No refunds will be issued for lost packages and/or melted items. If your tracking information shows that your package was delivered, but you have not received it, please file a claim with USPS. If an item is incorrect or missing from your package, please contact us via email immediately for a resolution.

What if I have allergies? Please make sure to thoroughly read our ingredient listed in description section before purchasing, most of our products are made with nut oils and nut butters, etc. If you experience any rash or irritation, please discontinue using product immediately.

Legal Disclaimer The content on this website is gathered from published sources and it is only displayed as a guide. While we have placed every effort to confirm that the information published on this website is correct and current; Kayonne Beauty is unable to guarantee the accuracy of all the information displayed, and therefore accepts no legal responsibility for any exclusion or error of information. The customer should accept responsibility in ensuring the safety of the product before usage. Kayonne Beauty accepts no liability in the unlikely event of any adverse reaction(s) due to use of its products/or advice.

Additional Info

Our products contain nut oils, nut butters, etc. If you have any allergies and or skin sensitivities, please read label carefully before use. We at Kayonne Beauty advise customers with allergies/ skin sensitivities to fully read and understand the product label. We advise people with skin sensitivities to do a skin patch test before using any Kayonne Beauty products to confirm there will be no reaction. Kayonne beauty products are made with natural ingredients, please discontinue immediately, if there are any reactions and or sensitivities after use. For added safety, if you are uncertain about any potential sensitivities, always conduct a skin patch test or consult with your healthcare provider before use. Kayonne Beauty products and instructions by Kayonne Beauty are not intended to cure, nor to treat, nor to prevent any disease(s) or medical issue(s). Our products are not to replace any medical advice. If pregnant, nursing, or if you have any illness/disease, please consult with your health care provider before use. Pure Karma products are for internal and external use (please read the instructions on the product label thoroughly, at the time of purchase).

How many coupons can you use per transaction? One coupon per order.